Agreement of Use

Your policy records are confidential and AIA has taken steps to safeguard this confidentiality. However, your co-operation is required in order for the confidentiality of your policy records to be maintained. In particular, you are required to take the necessary precautionary measures to ensure that no unauthorized access is given to your policy records. You must not allow anyone other than yourself and your authorized persons to access to these records.

You agree to notify us immediately if you should suspect that your policy records have been accessed by an unauthorized person.

You shall assume full responsibility and risk each time you view or print any portion of the information available to you on this site or each time you use any of our on-line services. The PIN which you will use to access your policy records and our on-line services will be recognised as your electronic signature and acceptance to the relevant terms and condition therein and will be legally binding on you. You accept that electronic records will be admissible AND/OR MAY BE USED as original documents in any Court of Hong Kong and that you will not challenge or dispute the accuracy or authenticity of such records.

Access your policy record on-line

Please note that you will be leaving this website to access confidential policy information/data on a secure site. Only authorized users are able to do so. You agree to be bound by the AIA Terms of Use and Privacy Statement.

In order to safeguard and protect your privacy, the secure site utilizes advanced security techniques, which require Microsoft Internet Explorer version 4.0 or above which can be downloaded from Microsoft.

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System Enhancement Notice
For the sake of continuously improving customer experience on self-service e-platforms, this login page has been replaced by AIA Connect login page from early Feb 2021. You can continue to use your current user ID and password to get into the system. After successfully logging in, you will be able to access the functions of both AIA Connect (web version) and Employee Benefit account. Please click here to view the new login steps.
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